Privacy Policy

01. Information we collect

Account details you provide — name, email, phone number, and role (patient, pharmacy, provider, or partner).

Health-related information you choose to share, such as prescription images, reservations, and community requests.

Location data, used only to find pharmacies near you, and only with your permission.

Usage and device data to keep the service secure and improve performance.

02. How we use your information

To provide core features: searching stock, reserving medication, tracking prescriptions, and connecting you with pharmacies.

To send service notifications about your prescriptions and reservations.

To maintain security, prevent fraud, and comply with legal obligations.

We never sell your personal data.

03. Sharing with pharmacies & providers

When you upload a prescription or make a reservation, the relevant pharmacy receives only the information needed to fulfil your request.

Partner pharmacies and providers are contractually bound to handle your data with the same care described here.

04. Data retention & security

We retain your data only as long as needed to provide the service or meet legal requirements.

Data is encrypted in transit, and access is restricted to authorised personnel.

05. Your rights

You can access, correct, export, or delete your personal data at any time from your profile, or by contacting us.

You can disable location access and notifications from your device settings.